everything HelpDesk™

everything HelpDesk™ 9.2

eHelpDesk creates an online support channel for your employees
 
9.2 (See all)
GroupLink Corporation

eHelpDesk creates an online support channel for your employees and your customers, allowing them to submit problem tickets, create and track workflow, link appointments and tasks, track calls made and received, and search a knowledge base. Managers can view the performance of their staff over time.

Features:
- ITIL Best Practices
- Knowledgebase
- Surveys
- PDA enabled

Info updated on: